Privacy policy

At TheoPrep, we respect your privacy and are committed to protecting the personal data we collect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and service.

1. Information We Collect

We collect information to provide a better experience for our users. This includes:

• Account Credentials: When you register or sign in, we collect your name, email address, and authentication information.
• Assignment Input Data: To help you prepare your assignments, we process the metadata, notes, outlines, and instructions you input or upload (such as PDF or Word document outlines).
• Subscription and Payment Data: Purchase transactions are processed securely via Apple App Store or Google Play Store (facilitated by our provider RevenueCat). We do not store or collect your payment card details.
• Usage Information: We may collect diagnostic data, app usage statistics, and logs to maintain system performance and security.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and support the TheoPrep application services.
• To generate customized meeting preparation outlines based on your inputs.
• To process subscriptions, manage account status, and sync your settings across devices.
• To communicate with you regarding updates, support requests, and critical account notifications.
• To debug issues, prevent security incidents, and optimize application performance.

3. Data Retention and Sharing

We adhere to strict data sharing and retention practices:

• No Sale of Data: We do not sell, rent, or trade your personal data with third parties for marketing purposes.
• Service Providers: We share data only with trusted third-party service providers (such as hosting infrastructure, database services, and billing systems like RevenueCat) strictly to perform functions necessary to operate the App.
• Data Retention: We keep your account information and preparations for as long as your account is active. You can request permanent account and data deletion at any time through the Settings screen in the App or via our support site.

4. Subscription Billing and Security

For users purchasing auto-renewable subscriptions:

• All transactions are subject to the respective store's privacy guidelines and encryption standards.
• We do not have access to your credit card or payment details; only the receipt verification status is securely synchronized.

5. Security

We employ administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, or alteration. All network traffic is encrypted via Secure Socket Layer (SSL/HTTPS).

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

Email: support@theoprep.rapfixtech.com